FAQs

Shipping and Returns

What is your shipping policy?

We offer free shipping across Canada and the US on orders above $75. For all other orders, a $10 shipping charge is added. We will provide a tracking number for you to track your package. All products are considered sold once shipped, and Urdu Bazaar accepts no liability for lost/damaged products in transit.

What is your returns policy?

Items may be returned for a full refund within seven days of receipt of shipment only in case of an error on our part. Please contact us at info@urdubazaar.ca in case you would like to request a refund.

Printing and Pricing

What currency are the product prices in?

All product prices are in US dollars.

What kind of quality can I expect when I buy a children's Urdu book?

While all our books are brand-new, the standard of printing and paper might not always live up to Western standards.

Why are your prices different from the price listed on the book?

We strive to be honest and transparent with our pricing policy. Our goal is to pay a fair price to our suppliers and charge a reasonable price from our customers. You may notice that our prices can sometimes differ from the suggested retail price provided on the back of the books. In some cases our price is lower while in other cases it might be slightly higher. We set our prices by considering our purchase costs, shipping and handling, taxes and our assessment of the product's quality and intrinsic value.