Shipping and Returns
What is your shipping policy?
We offer flat rate $10 shipping across North America via Canada Post, UPS, USPS, Fedex and/or other shipping providers. Packages are generally dispatched within two days after receipt of payment. We will provide a tracking number for you to track your package.
What is your returns policy?
Items may be returned for a full refund within seven days of receipt of shipment only in case of an error on our part. Please contact us at firstname.lastname@example.org in case you would like to request a refund.
Printing and Pricing
Where are your books printed?
An unwavering commitment to ethical and responsible business practices guides us in how we run urdubazaar.ca. The books available on our website are printed in Pakistan and directly imported by us.
What kind of quality can I expect when I buy a children's Urdu book?
While all our books are brand-new, the standard of printing and paper might not always live up to Western standards. Products with slight to moderate defects (e.g. a blemish on the cover page) are available on a discount in the "Clearance" section. Please feel free to contact us at email@example.com if you have any questions about our clearance books.
Why are your prices different from the price listed on the book?